Policies and FAQS

Processing and Shipping

Please allow 3-5 days for processing after receiving your order confirmation email. You will receive an additional notification once  your items ship. 

Items usually ship within 1-2 businesses days. Due to the pandemic, please be patient with shipping times. Once the order is sent off we have NO control over the shipping delays.

 

Returns, Refunds and Exchanges

At this time we do not offer returns or refunds. We do offer exchanges and store credit with 7 days of delivery.  To start the exchange process or ask any questions please email us at info@hairbaepro.com